We are pleased to announce the new features and fixes last week.

New Features: 

  • The new and improved iOS app has been released. Click Here for more information.
  • We  will be releasing a new Android app within the next few weeks.

Fixes: 

  • Former student events are now being removed from the calendar.
  • Files on the resource page can now be opened.
  • The letterhead for the Overdue Invoice was scrambled. This has been fixed.
  • The Menu Error when using Safari on the iPhone has been fixed.
  • The Due Date was incorrect on saved invoices in the invoice history (1.0). This has been fixed.
  • The Edit page is now showing the same format on the homepage website.
  • Payments not entered into parent account has been fixed.
  • Invoicing 1.0 and 2.0: Flat fees were not reflecting on scheduled invoices being sent out. This has been fixed.

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Posted in New Features and Fixes, Site Announcements, Using Music Teacher's Helper

Founder and CEO of Music Teacher’s Helper, Brandon Pearce, started teaching piano when he was sixteen years old. He soon realized he needed a better way to keep track of the finances, lesson progress, and schedules for his studio. Shortly after entering college to study computer programming, Brandon created a tool to help him do just this, with no intention of turning it into a business.

Other private music teachers saw the benefits of using the software Brandon had created for himself and asked to use it too. So Brandon made it available to other teachers. But he did not stop there. Using feedback from early adopters, improvements were added. The response was overwhelmingly positive and as a result, Music Teacher’s Helper was born.

One of our first website layouts!

One of our first website layouts!

From its humble beginnings in 2004, Music Teacher’s Helper has grown into a comprehensive studio management tool, spreading to over 14,000 teachers in 40 countries. We hear every week from users how the software has saved them time, money, reduced their stress, and increased the professionalism and organization in their studios.

Today, the company has over 25 team members, eagerly serving current users and working hard to play a part in the success of each and every person that uses Music Teacher’s Helper.

Current dashboard.

Current dashboard.

 

The Next 10 Years

Music Teacher’s Helper is dedicated to continue listening to our users, improving products and services based on that feedback, and helping them achieve their goals.

In the coming years, expect some exciting announcements. For example:

  • A complete redesign of the software taking into account everything we’ve learned in the past ten years, including feedback from teachers and their students with several upcoming surveys.
  • Further improvements to our website experience from mobile devices. Like a completely redesigned iPhone app launching this month & Android app coming shortly after!
  • More products and services to help teachers grow and manage their studios.

Music Teacher’s Helper will become more than software and is nowhere near finished making our products and community the best it can be.

A glimpse at what's to come.

A glimpse at what’s to come.

 

Thank You

To celebrate Music Teacher’s Helper 10 year anniversary, we want to thank the people that have supported us and helped create the amazing community we have today. From September 8th to October 10th, we will be holding two special online events:

1) Helping music classrooms across the United States: Please consider joining us in giving and sharing the music projects listed on our Donors Choose giving page: http://www.donorschoose.org/MTH.

2) A Facebook and Blog contest with BIG prizes: Details to come on October 1st.

Thank you to our loyal customers and we look forward to serving you the next 10+ years!

Please check out our Donor Choose giving page. 

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Posted in Site Announcements

updatesWe are pleased to announce the new features and fixes last week:

  • The new and improved iOS app is being released in a few days. Watch for our email when the new app is released.
  • We  will be releasing a new Android app within the next few weeks.
  • Invoicing ver 1.0- Due date set was behind one day. This has been fixed.
  • Invoicing Ver 2.0- Automatic Invoices: Invoices weren’t created. This has been fixed.
  • Duplicate parent records can now be deleted.
  • Teacher’s Website was limited to showing six posts. The number of posts showing are now unlimited.
  • The cell showing minutes is now larger.

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Posted in New Features and Fixes, Site Announcements

updatesWe are pleased to announce the new features and fixes in August:

  • The new and improved iOS app is being released in a few days. Watch for our email when the new app is released.
  • Blog categories can now be filtered.
  • Added the ability to copy and repeat existing events to another date.
  • Made registration form fields optional (teacher can select required fields.
  • Updated alignment on PDF invoice details section.
  • Updated the No-Reply tag on emails.

We  will be releasing a new Android app within the next several months.

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Posted in New Features and Fixes, Site Announcements

aolyahooWe appreciate your continued use of Music Teacher’s Helper services, and want to assure you that your satisfaction is our highest priority. Recently, Yahoo.com and AOL implemented a policy change on their email servers that immediately affects not only all Yahoo & AOL email users, but also third party email servers such as Music Teacher’s Helper.

 

Recently, Yahoo and AOL changed its DMARC policy to stop fraudulent emails. In response, many email receivers started bouncing emails sent from Yahoo and AOL email addresses within MTH.

 

We have fixed the issue for emails sent from AOL and Yahoo email addresses. You can now change your email address under “Settings” back to your AOL or Yahoo address. Thanks for your understanding and patience while we created a fix for the issue.

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Posted in Site Announcements, Using Music Teacher's Helper

yahooWe appreciate your continued use of Music Teacher’s Helper services, and want to assure you that your satisfaction is our highest priority. Recently, Yahoo.com implemented a policy change on their email servers that immediately affects not only all Yahoo email users, but also third party email servers such as Music Teacher’s Helper.

Yahoo has changed a single setting on their email servers that prevents MTH and similar list servers from sending an email message that says it is from a Yahoo email address, unless the message is sent using Yahoo’s own email servers. What this means to you is that, when MTH sends out emails, such as invoices or lesson reminders, these messages are being rejected if the teacher is using a Yahoo email address.

Other companies are reacting by suggesting that Yahoo email addresses simply be banned from participation in mailing lists, or asking users to change to different email service providers. We at MTH appreciate that this is not an option that everyone will be happy about, and we certainly have no desire to ban users simply because of who they use for email services. But, for the time being, we encourage you to use another email service provider instead of Yahoo.

The fix for this on our end is not particularly difficult, but it is not quick to implement either. The main option we are looking at right now will change how emails from Yahoo users appear when they are received. We will update you with the details as changes are made.

If you are interested in learning more details about the change that Yahoo has made, a good place to start is

 

We appreciate your patience while we address this issue.

Ken Rhodes
Senior Customer Service Rep
Music Teacher’s Helper.com

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Posted in Customer Support, Site Announcements, Using Music Teacher's Helper

webinar1We are excited to announce MTH Webinars are now live. Live sessions will last approximately twenty to thirty minutes, with a Q & A session following each webinar. Each training session is limited to 25 participants, but a recording of the training session will be available at a later date.

Go to webinars.musicteachershelper.com and signup for a training webinar now. Training webinars include Settings, Student Management, Scheduling, and Invoicing.

Check the page frequently for updates on new days and times, as well as listings for other webinars such as Affiliate Training and Marketing Your Studio. We also plan to have advanced webinars such as Designing your Website, etc.

A reminder and link will be emailed to you one day, and again one hour, before the webinar is to begin.

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Posted in Customer Support, Site Announcements, Using Music Teacher's Helper

We are excited to announce the new Blog Feature for your music studio website. Also, your last five blog posts will show up on the dashboard of your parents and students after they log in. To begin using the new blog feature, you will need to first activate the blog.

Activating Your Blog

  1. Hover over “Website”, and click on “Website Pages”.
  2. Scroll down to “Blog”, and click on “Edit”.
  3. Change the page status from “Inactive” to “Active”.
  4. Scroll down to the bottom and click “SAVE”.

Creating Your Post

If you select “Create a New Post”, a new page will open, presented with an editor, in which you write up your very first post. After writing your article, you can select “Enable The Post”, or “Disable The Post”. You can also choose to allow comments on posts. Select your choices at the bottom and then select “Save Post”.

New Music Studio Blog Post

To create a post, hover over “Website”, and click on “Blog”. On this page you will see a list of posts you have already created, and two buttons at the top to “Create A New Post” or “Categories”.

Creating Categories

Before you begin creating posts, you will first need to create categories to assign your posts. Click on “Categories” and create a few categories that you know you will be using for your posts. Examples for categories you could use are “Recitals”, “Practice Tips”,  “Announcements”, or “Instrument Care”.

Music Blog Categories

You are now ready to create your first post.

  1. Click on “New Post” in the “Blog” section.
  2. You will be taken to a page where you can give your new post a title, and begin writing your post.
  3. You will also see a text editor for formatting your post.
  4. After completing your article, scroll to the bottom of the screen and set the new post status to “Public” or “Hidden”.
  5. Designate if you want to enable or disable comments from your readers.
  6. When you are finished, select “Preview” or “Save Post”.

Your posts can now be viewed by your parents, students, and anyone else who has been provided with the link to your blog (your_name.musicteachershelper.com/posts).

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Posted in Customer Support, MTH 101, Site Announcements, Using Music Teacher's Helper

updateIn 2013 we released many new features and updates for you. We want to thank you for your support and great suggestions throughout the year.

Below are a few features and updates now available or expected to be available in the upcoming weeks.

Website Blog: We are in the testing phase of the new Blog feature, and plan to release the feature soon. When the feature is released, we will send you an email, informing you of the release of this feature requested by many of you.

Simplified Invoicing System: Our programmers continue to enhance and simplify our invoicing system.

iOS Update: The latest Ios app release 1.5.7 is now available for download at the Apple Store. You will need to delete the older version before downloading the new release.
Some of the new iOS additions include:

  • Income and earnings report
  • About tab that now easily identifies the version of the app and basic information
  • Terms of Service displaying properly

iOS issues resolved include:

  • The student name missing after changing status
  • Lesson notes not saving
  • App crashing after entering payment

 

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Posted in Customer Support, New Features and Fixes, Press, Site Announcements

Our September survey was about blogs. Here are the results of our survey:

blog1
blog2blog3blog4blog5blog6blog7blog8blog9

Below are some of your comments: Read more…

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Posted in Site Announcements, Studio Management, Using Music Teacher's Helper